Question 1

Can I return a product?

Accepted Answer

Yes!  Within 30 days of purchase, please reach out to us if you are not 100% satisfied with your purchase.  Also reach out if your product was damaged in shipping. We are a small business and we succeed if you are satisfied.  Email us with any quesitons or concerns at amy@windyridgelavender.com.

Question 2

When will I receive my online order?

Accepted Answer

Orders are processed within 3-5 business days and tracking information will be sent to your email.

Question 3

Where else can I purchase your products?

Accepted Answer

Besides purchasing our products from our website directly, we are happy to have our products in these three locations in Central Oregon:
Tumalo Farmstand, Tumalo Coffeehouse, and Larkins Ranch Market.

Question 4

Can I visit your lavender and flower farm?

Accepted Answer

While our farm is not open regularly to the public, we offer small experiences that can be found in our online store.  Reach out to us personally if you are interested in one of these experiences - amy@windyridgelavender.com

faq

Frequently asked questions

Can I return a product?

When will I receive my online order?

Where else can I purchase your products?

Can I visit your lavender and flower farm?

Thanks for submitting!